{"id":18119,"date":"2025-07-24T16:41:35","date_gmt":"2025-07-24T14:41:35","guid":{"rendered":"https:\/\/www.cocon-kids.com\/communication\/"},"modified":"2025-08-04T10:07:40","modified_gmt":"2025-08-04T08:07:40","slug":"communication","status":"publish","type":"page","link":"https:\/\/www.cocon-kids.com\/en\/communication\/","title":{"rendered":"Communication"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"kommunikation-aktuell-en\" data-id=\"25\" id=\"SR7_25_1\" data-version=\"7.1.4\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_1-93\" data-key=\"93\">\n\t\t\t\t\t\t\t<h1 id=\"SR7_25_1-93-1\" class=\"sr7-layer\"><span style=\"font-family: 'Open Sans', sans-serif;\">Always available.<\/span><\/h1>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_25_1-93-2\" class=\"sr7-layer\"><span style=\"font-family: 'Open Sans', sans-serif;\"><br \/>\nAlways connected. Always there for you. At cocon daycare, trust begins with an open ear. We listen. We care.<\/span><\/sr7-txt>\n\t\t\t\t\t\t\t<a id=\"SR7_25_1-93-5\" class=\"sr7-layer\" href=\"\/en\/pre-registration\/\" target=\"_self\"><span style=\"font-family: 'Open Sans', sans-serif;\">Register for an exclusive  house tour of our daycare center<\/span><\/a>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_1-94\" data-key=\"94\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.cocon-kids.com\/wp-content\/uploads\/2025\/07\/globus-kindergarten-lernwelt-individuelle-foerderung.webp\" data-libid=\"18001\" data-lib=\"medialibrary\" alt=\"Bunter Globus auf Holzfu\u00dfboden \u2013 Symbol f\u00fcr kulturelle Vielfalt und globale Bildung im Kindergarten\" title=\"globus-kindergarten-lernwelt-individuelle-foerderung\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuY29jb24ta2lkcy5jb20vd3AtY29udGVudC91cGxvYWRzLzIwMjUvMDcvZ2xvYnVzLWtpbmRlcmdhcnRlbi1sZXJud2VsdC1pbmRpdmlkdWVsbGUtZm9lcmRlcnVuZy53ZWJw\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7??={}; 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da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#951a66&#8243; header_2_font_size=&#8221;40px&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;26px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Our communication channels:<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;unsere-contact-info&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#961b66&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Available by phone&#8221; image=&#8221;https:\/\/www.cocon-kids.com\/wp-content\/uploads\/2025\/07\/ic_round-phone.png&#8221; image_icon_width=&#8221;45px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#005e7c&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;27px&#8221; body_text_align=&#8221;center&#8221; body_line_height=&#8221;27px&#8221; width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;13%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Just give us a call and we will be there for you in person from Monday to Friday\u2014open, attentive, and reliable.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;tel:089%209990985-40&#8243; button_text=&#8221;Call&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;unsere-contact-info-btn&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;20%||8%||false|false&#8221; custom_padding=&#8221;4%|33%|4%|33%|true|true&#8221; global_colors_info=&#8221;{%22gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;unsere-contact-info&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#961b66&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Email&#8221; image=&#8221;https:\/\/www.cocon-kids.com\/wp-content\/uploads\/2025\/07\/material-symbols_mail.png&#8221; image_icon_width=&#8221;45px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#005e7c&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;27px&#8221; body_text_align=&#8221;center&#8221; body_line_height=&#8221;27px&#8221; width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;13%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Just write an E- mail and we will usually respond on the same day on weekdays.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;mailto:%20info@cocon-kids.com&#8221; button_text=&#8221;Send email&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;unsere-contact-info-btn&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;20%||8%||false|false&#8221; custom_padding=&#8221;4%|26%|4%|26%|true|true&#8221; global_colors_info=&#8221;{%22gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;unsere-contact-info&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#961b66&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Pre-registration&#8221; image=&#8221;https:\/\/www.cocon-kids.com\/wp-content\/uploads\/2025\/07\/Sprechblasen_45x45.png&#8221; image_icon_width=&#8221;45px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#005e7c&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;27px&#8221; body_text_align=&#8221;center&#8221; body_line_height=&#8221;27px&#8221; width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;13%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Some things are best clarified in person, so please feel free to arrange an appointment at one of our locations.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/www.cocon-kids.com\/en\/pre-registration\/&#8221; button_text=&#8221;Arrange an appointment&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;unsere-contact-info-btn&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;20%||8%||false|false&#8221; custom_padding=&#8221;4%|12%|4%|12%|true|true&#8221; global_colors_info=&#8221;{%22gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#951a66&#8243; header_2_font_size=&#8221;40px&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;26px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The importance of availability for parents.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For many parents today, reliable availability is more than just a convenience \u2013 it is a sign of trust and genuine partnership. That is why our facility management is available by phone during opening hours. You can also reach us by email at any time \u2013 you will usually receive a response on the same day on weekdays.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In addition, we are available for personal consultations, which we can arrange flexibly and on a short notice \u2013 either on site or by telephone.<br \/>\nAt cocon daycare, we use modern ways of communication to make communication straightforward and transparent. Because we know, that if you want your child to be in good hands, you need clarity, openness \u2013 and the feeling that you are always being listened to.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#951a66&#8243; header_2_font_size=&#8221;40px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Insights into our day-to-day life at the daycare center.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dggm_imagegallery image_size=&#8221;thumbnail&#8221; image_to_display=&#8221;3&#8243; item_gutter=&#8221;30px&#8221; module_class=&#8221;insights-gallery&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dggm_imagegalleryitem gallery_ids=&#8221;16336,16345,16342,16333,16330,16327,16354,16348,16324&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dggm_imagegalleryitem][\/dggm_imagegallery][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Placing your child in a new environment with new caregivers is a big step. At the same time, your trust in the daycare center, the management, and the teachers, is essential for your child to feel safe and secure in the nursery and kindergarten. For us, transparency begins with genuine communication. Our team shares the little moments with you \u2013 day by day. We give you the opportunity to participate in your child&#8217;s day as if you were there. Our teachers are happy to provide comprehensive insights into the everyday life of our little ones at the kindergarten. Because at cocon, we know what it takes, to earn your trust: <strong>The happy laughter of children!<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.cocon-kids.com\/en\/pre-registration\/&#8221; button_text=&#8221;Register for an exclusive house tour of the daycare center&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;10%||8%||false|false&#8221; custom_margin_tablet=&#8221;10%||0%||false|false&#8221; custom_margin_phone=&#8221;10%||0%||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;4%|15%|4%|15%|true|true&#8221; custom_padding_tablet=&#8221;4%|15%|4%|15%|true|true&#8221; custom_padding_phone=&#8221;4%|5%|4%|5%|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-931181c0-9fd1-4e0c-93d4-21f2c104f51b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.cocon-kids.com\/wp-content\/uploads\/2022\/01\/fenstergucker.jpg&#8221; title_text=&#8221;fenstergucker&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#005e7c&#8221; header_3_font_size=&#8221;30px&#8221; header_3_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>No time for a chat?&#8230;<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>but still want to know how your child&#8217;s day was? No problem \u2013 we&#8217;ve got you covered: We document the activities, little highlights, meal plans, projects, and special moments for you so that you can easily read about them later.<br \/>\nOur regular feedback meetings will allow you to keep track of not only your child&#8217;s daily routine, but also their individual development.\n<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#951a66&#8243; header_2_font_size=&#8221;40px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Frequently asked questions (FAQs)<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|tablet&#8221; module_class=&#8221;arrow-style accordion-width&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;How quickly will I receive a response to my email enquiry?&#8221; icon_color=&#8221;#951a66&#8243; toggle_icon=&#8221;&#x32;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#951a66&#8243; open_toggle_icon=&#8221;&#x33;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#005e7c&#8221; title_font_size=&#8221;18px&#8221; body_text_color=&#8221;#444444&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#951a66&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We aim to respond to all emails within 24 hours \u2013 you will usually receive a response on the same day on weekdays.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I arrange an appointment at short notice?&#8221; icon_color=&#8221;#951a66&#8243; toggle_icon=&#8221;&#x32;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#951a66&#8243; open_toggle_icon=&#8221;&#x33;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#005e7c&#8221; title_font_size=&#8221;18px&#8221; body_text_color=&#8221;#444444&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#951a66&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, of course! Just give us a call or send us a message. In urgent cases, we can almost always find a solution for a meeting on a short notice \u2013 either in person or by phone.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Will I receive regular updates on my child&#8217;s day-to-day activities?&#8221; icon_color=&#8221;#951a66&#8243; toggle_icon=&#8221;&#x32;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#951a66&#8243; open_toggle_icon=&#8221;&#x33;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#005e7c&#8221; title_font_size=&#8221;18px&#8221; body_text_color=&#8221;#444444&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#951a66&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, we continuously document your child&#8217;s activities, special characteristics, and progress. We provide you with this information regularly, either digitally or in person.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Who is my direct contact person if I have any questions or concerns?&#8221; icon_color=&#8221;#951a66&#8243; toggle_icon=&#8221;&#x32;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#951a66&#8243; open_toggle_icon=&#8221;&#x33;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#005e7c&#8221; title_font_size=&#8221;18px&#8221; body_text_color=&#8221;#444444&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#951a66&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>During the settling-in phase, you will get to know your child&#8217;s regular caregiver\u2014this person will also be your first point of contact for all matters concerning your child.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How can I reach the cocon daycare center outside of opening hours?&#8221; icon_color=&#8221;#951a66&#8243; toggle_icon=&#8221;&#x32;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#951a66&#8243; open_toggle_icon=&#8221;&#x33;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#005e7c&#8221; title_font_size=&#8221;18px&#8221; body_text_color=&#8221;#444444&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#951a66&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Send us an email \u2013 our team checks their inbox regularly, even outside of opening hours, and will get back to you as soon as possible.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#951a66&#8243; custom_padding=&#8221;||33px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;jetzt-line-height&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.3em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;40px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Get in touch or arrange a tour now!<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||54px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Experience the unique atmosphere of our daycare center in Munich. Arrange a tour today or contact us for more information. We look forward to getting to know you and your child!<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.cocon-kids.com\/en\/pre-registration\/&#8221; button_text=&#8221;Arrange an appointment&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#951a66&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_font=&#8221;|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;2%|10%|2%|10%|true|true&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"kommunikation-aktuell-en\" data-id=\"25\" id=\"SR7_25_2\" data-version=\"7.1.4\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_2-93\" data-key=\"93\">\n\t\t\t\t\t\t\t<h1 id=\"SR7_25_2-93-1\" class=\"sr7-layer\"><span style=\"font-family: 'Open Sans', sans-serif;\">Always available.<\/span><\/h1>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_25_2-93-2\" class=\"sr7-layer\"><span style=\"font-family: 'Open Sans', sans-serif;\"><br \/>\nAlways connected. Always there for you. At cocon daycare, trust begins with an open ear. We listen. We care.<\/span><\/sr7-txt>\n\t\t\t\t\t\t\t<a id=\"SR7_25_2-93-5\" class=\"sr7-layer\" href=\"\/en\/pre-registration\/\" target=\"_self\"><span style=\"font-family: 'Open Sans', sans-serif;\">Register for an exclusive  house tour of our daycare center<\/span><\/a>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_2-94\" data-key=\"94\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.cocon-kids.com\/wp-content\/uploads\/2025\/07\/globus-kindergarten-lernwelt-individuelle-foerderung.webp\" data-libid=\"18001\" data-lib=\"medialibrary\" alt=\"Bunter Globus auf Holzfu\u00dfboden \u2013 Symbol f\u00fcr kulturelle Vielfalt und globale Bildung im Kindergarten\" title=\"globus-kindergarten-lernwelt-individuelle-foerderung\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuY29jb24ta2lkcy5jb20vd3AtY29udGVudC91cGxvYWRzLzIwMjUvMDcvZ2xvYnVzLWtpbmRlcmdhcnRlbi1sZXJud2VsdC1pbmRpdmlkdWVsbGUtZm9lcmRlcnVuZy53ZWJw\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7??={}; SR7.PMH ??={}; SR7.PMH[\"SR7_25_2\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_25_2\",el:[659,659,659,437,400],type:'standard',gh:[659,659,659,437,400],gw:[1920,1920,1920,778,480],vpt:['-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_25_2\"].state=true;} else if(SR7.PMH[\"SR7_25_2\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_25_2\"].fn,19);}};SR7.PMH[\"SR7_25_2\" ].fn();\n\t\t\t\t<\/script>\nOur communication channels: Just give us a call and we will be there for you in person from Monday to Friday\u2014open, attentive, and reliable. Just write an E- mail and we will usually respond on the same day on weekdays. Some things are best clarified in person, so please feel free to arrange an [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","inline_featured_image":false,"footnotes":""},"class_list":["post-18119","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Communication - cocon Kindertagesst\u00e4tten<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cocon-kids.com\/en\/communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication - cocon Kindertagesst\u00e4tten\" \/>\n<meta property=\"og:description\" content=\"Our communication channels: Just give us a call and we will be there for you in person from Monday to Friday\u2014open, attentive, and reliable. 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